Isabella County - Information Systems Department Frequently Asked Questions
PC & Security Links:
- Microsoft Online Safety
- McAfee Online Protection
- Snopes.com - Verify information you receive in e-mail is true not a scam. Search the topic of your e-mail before you forward inaccurate information.
- Symantec Online Protection
For home use: free or shareware applications
- Avast Free Antivirus
- ZoneAlarm Basic Firewall
- OpenOffice
(compatible with Microsoft Office)
Information Systems | FAQ's | Terms & Definitions
Q: My computer seems
to be running slow. What do I do?
A: Re-boot your computer system.
Do a complete shut
down. Doing a complete shut down helps to clear the memory of any running
programs. Once the system is shut down wait 10 - 15 seconds before turning
power back on. If your system is still running slow, there may be other
problems - please contact the Information Systems Department at ext. #243.
Q: I am having trouble with my phone, who
do I call?
A: For phone issues, please contact
Michelle at ext. #243.
Q: I cannot access my e-mail, who do I
contact?
A: Contact Michelle in the Information Systems Department at ext.
#243.
Q: Symantec Antivirus has notified me that
it has quarantined a virus. What do I do now?
A: Contact the Information Systems Department at ext. #304. It is
helpful if you also let us know the name of the quarantined virus.
Q: My printer is not printing correctly.
Who do I contact?
A: Contact the Information Systems Department at ext. #243 or #304.