Operations Manager

For Emergencies - CALL 911
2010 E. Preston St.
Mt. Pleasant, MI 48858
Phone:(989) 773-1000
Fax:(888) 384-5668

Isabella County Central Dispatch

Operations Manager


General Summary:

Under the direction of the Central Dispatch and Emergency Management Director, the Central Dispatch Operations Manager’s essential function is to assist in the management and administration of the operations of the 911 center. This position is responsible for assisting with the supervision of central dispatch staff and oversight of the 911 center. Supports 911 emergency telephone system and centralized emergency dispatch center responsible for dispatching all police, fire, and ambulance services within the County. It serves as a technical liaison to public safety agencies and vendors to ensure departmental efficiencies. Assists with the scheduling, work assignments, and day-to-day dispatch operations. Ensures compliance with all dispatch regulations and policies. Assists with the development and training on the 911 center’s scheduling, standard operating procedures, policies, emergency responses, mobile computer terminals, and other technology as needed.  Assists with the selection and maintenance of all communications and other equipment and the coordination and integration of high technology systems, including telephone, computer, and radio interfaces. Acts for the Central Dispatch and Emergency Management Director in the absence of that individual

Employment Status:  Full-time; Exempt

Salary Range: $53,996.46 – $66,742.94, PLUS excellent benefits.

Benefits include: Medical, Prescription, Dental, Vision, Life, Disability, Flexible Spending Accounts, Employee Assistance Program, Municipal Employees’ Retirement System of Michigan (MERS) Defined Contribution.


Please CLICK HERE to download the job description for complete job specifications.


Application Deadline: Tuesday, November 15, 2022


Please send a cover letter, resume, and Employment application to:

Administration Office
200 N. Main Street
Mt. Pleasant, MI 48858

FAX: (989) 317-4276

EMAIL: admin@isabellacounty.org

Required documents may be hand-delivered, mailed, faxed, or emailed.

Questions, please call 989-317-4053.