Section I: Access to the Court1. Finding the courthouse was easy. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A2. The forms I needed were clear and easy to understand. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A3. I felt safe in the courthouse. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A4. The court makes reasonable efforts to remove physical and language barriers to service. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A5. I was able to get my court business done in a reasonable amount of time. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A6. Finding the courthouse was easy.Court staff paid attention to my needs. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A7. Finding the courthouse was easy.I was treated with courtesy and respect. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A8. I easily found the courthouse or office I needed. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A9. The court’s website was useful. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A10. Finding the courthouse was easy. The court’s hours of operation made it easy for me to do my business. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A* If you are a party to a legal matter and appeared before a judicial officer today, complete questions 11-15Section II: Fairness11. The way my case was handled was fair. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A12. The judge/hearing officer listened to my side of the story before he or she made a decision. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A13. The judge/hearing officer had the information necessary to make good decisions about my case. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/A15. As I leave the court, I know what to do next about my case. Strongly Agree Disagree Neither Agree nor Disagree Agree Strongly Agree N/ASection III: Background InformationWhat did you do at the court today? (Click all that apply) Search court records/obtain documents File papers Make a payment Get information Appear as a witness Attorney representing a client Jury duty Attend a hearing or trial Law enforcement/probation/social services staff Party to a legal matterWhat type of case brought you here today? Traffic Criminal Civil matter Divorce, child custody or support Juvenile matter Probate matter Small Claims OtherIf you answered other, please explain:*How often are you typically in this courthouse? (Choose the closest estimate) First time in this courthouse Once a year or less Several times a year RegularlyWhat is your gender? Male FemaleHow do you identify yourself? American Indian or Alaska Native Asian Black or African American Hispanic or Latino Native Hawaiian or other Pacific Islander White Mixed Race OtherIf you answered other, please explain:*CAPTCHAPhoneThis field is for validation purposes and should be left unchanged.Δ